Mamelodi Sundowns vs FC Lupopo (DRC)

Mamelodi Sundowns FC vs Orbit College FC

Mamelodi Sundowns vs Al Hilal (Sudan)

Mamelodi Sundowns vs MC Alger (Algeria)

Mamelodi Sundowns vs Sekhukhune Utd

Mamelodi Sundowns FC vs Golden Arrows FC

Mamelodi Sundowns vs Stade Malien (Mali)

Mamelodi Sundowns vs Marumo Gallants

Mamelodi Sundowns vs Chippa United

Mamelodi Sundowns vs Esperance ST (Tunisia)

Mamelodi Sundowns vs Stellenbosch

Mamelodi Sundowns vs Polokwane City

Mamelodi Sundowns vs Kaizer Chiefs

Mamelodi Sundowns vs Siwelele

    1. Every person entering the event, even children and babies, requires their own valid ticket, either electronically on their phone or a printed ticket.

    2. Only tickets that match the indicated age of the ticket holder (i.e. Adult, Pensioner, Under 18, Child, etc.) will be admitted to the event.

        1. The organiser reserves the right to cancel any ticket that is being abused in this regard.

    3. Any person that does not meet the age restriction of the event or their particular ticket will be denied entry and have their ticket cancelled without any refund.

Cancellation of your Booking and/or Ticket(s)

    1. In terms of the Consumer Protection Act you have the right to cancel your advance booking and ticket(s) prior to the event, subject to a reasonable penalty and/or handling fee.

        1. More than 30 days before the event, there will be no penalty, but the handling fee will amount to 10% of the original purchase price of your ticket(s);

        2. Between 30 and 7 days before the event, the penalty and handling fee will amount to 50% of the original purchase price of your ticket(s); and

        3. 7 days or less before the event, the penalty and handling fee will amount to 100% of the original purchase price of your ticket(s);

    2. You will be refunded the original purchase price of your ticket(s), less the penalty and handling fee set out above within 21 days of cancellation.

    3. Subject to the payment method used to pay for your ticket(s) you may be required to furnish the organiser with additional information, such as your bank details, to obtain your refund.

    1. Should the event be cancelled due to any reason that could reasonably be within the control of the organiser, you will be refunded the full purchase price of your ticket(s).

    2. The refund will be affected at the discretion of the organiser, but in any event within three months of cancellation of the event.

Prohibition of Dangerous Conduct and/or Materials

    1. Any person that is intoxicated or in the sole and absolute discretion of the organiser in any way endangers other attendees at the event, may be denied entry or removed from the event (as the case may be) without any refund.

    2. Weapons, other dangerous materials and illegal drugs will not be permitted into the event.

    3. Any person bearing any of the items may be denied entry or removed from the event (as the case may be) without any refund.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

    Account means a unique account created for You to access our Service or parts of our Service.

    Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

    Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Open Tickets (Pty) Ltd, Lynnwood Glen, Pretoria.

    Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

    Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

    Personal Data is any information that relates to an identified or identifiable individual.

    Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

    Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    Website refers to Open Tickets, accessible from http://opentickets.co.za or any other website managed by us on behalf of event promoters.

    You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

    Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

    Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    Cookies Policy / Notice Acceptance Cookies

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

The Company may use Personal Data for the following purposes:

    To provide and maintain our Service, including to monitor the usage of our Service.

    To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    To manage Your requests: To attend and manage Your requests to Us.

    For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

    With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

    For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

    With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

    With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

    With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

    With Your consent: We may disclose Your personal information for any other purpose with Your consent.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    Protect and defend the rights or property of the Company

    Prevent or investigate possible wrongdoing in connection with the Service

    Protect the personal safety of Users of the Service or the public

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Open Tickets (Pty) Ltd

TERMS AND CONDITIONS OF ENTRY TO LOFTUS VERSFELD STADIUM

. These Terms and Conditions apply to each person ("

") who attempts to enter the Loftus Versfeld Stadium (the "

"), or who purchases or has possession of a ticket for an event at the Stadium ("

"). By attempting to enter the Stadium, or by purchasing a ticket, or taking possession of a ticket, you will be deemed to have agreed to these Terms and Conditions. This will also create an agreement between the Blue Bulls Company (Proprietary) Limited ("

IMPORTANT NOTE: Clauses 9 and 10 are important. They make you take on liability and risks and take away your rights and remedies. They also limit and exclude our liability and responsibilities.

. These Terms and Conditions will only apply as far as allowed by law. These Terms and Conditions must be interpreted so that they will not break the law and must be applied as far as the law allows.

. Your ticket only entitles you to enter the Stadium for the event that is described on the ticket and on condition that you always comply with these Terms and Conditions. You must always retain your ticket when entering into and while in the Stadium. You must show your ticket to an official or representative of the Company whenever requested by us. If you do not comply with these Terms and Conditions, we, or any of our representatives on our instructions, may refuse to allow you admission to the Stadium, and we may remove you from the Stadium, and we may also prevent you from entering the Stadium in future for any purpose.

. We will not provide you with a refund or replace your ticket if an event is cancelled or postponed for any reason, or if your ticket is lost, stolen or misplaced. You are responsible for ensuring that your ticket is kept safe.

. We may prevent you from bringing particular items into the Stadium. You are also not allowed to bring any items into the Stadium which we reasonably considered to be unacceptable or inappropriate. Such items include, but are not limited to the following: alcohol, radios, bottles, tins, glasses, bugles, crackers, cooler boxes, firearms, knives, baby strollers, or any dangerous or hazardous objects. We may conduct reasonable examinations and searches to ensure compliance.

. You are not allowed to behave in any way which is a nuisance, violent, abusive, disruptive, threatening, an infringement of somebody's rights, or which we reasonably consider to be inappropriate or unacceptable.

. You are not allowed to smoke anywhere within 20 meters of the Stadium, including staircases, ramps, toilets as well as the Stadium's immediate surroundings.

Loftus Versfeld is a smoke free stadium. Use of tobacco products and electronic smoking devices are prohibited.

. We may restrict your access to certain parts of the Stadium, and you are only allowed to access those parts of the Stadium which we allow. We will take reasonable steps to give the bearer of a ticket the seat that it is indicated on the ticket, but we reserve the right to substitute the seat with another seat at any time.

. You enter and use the Stadium, and you attend an event at your own risk. You also accept and take on all risks linked to or arising from the use and parking of any vehicles which you use as transport to or from the Stadium or an event.

. This also includes, but is not limited to, where these vehicles are parked anywhere within the Stadium premises, at schools in surrounding areas, on private property, on the street or

10.2 the cancellation or postponement of any event.

10.3 damage to, or theft from, or theft of any vehicle or any of its contents.

10.5 the actions or omissions of any person.

10.6 lost, stolen or misplaced tickets; or

10.7 where we exercise any of our rights in these Terms and Conditions.

. The Company, its officials, agents, representatives and employees will not be liable or held responsible to you or anybody else for any loss, injury or damage of whatever nature and however arising from or in connection with any of the following:

You may not for a commercial purpose and without our prior written consent:

11.1 Buy or obtain a ticket with the intention to sell, transfer or use such ticket or any rights pertaining to such ticket, whether for profit or not.

11.2 directly or indirectly sell, dispose of or promote a ticket or any right relating to such ticket.

11.3 use a ticket for advertising, sales or promotional purposes or as part of a hospitality package or make it available or advertise it for any such purpose.

11.4 use a ticket in contravention of 11.1 to 11.3 above.

11.5 directly or indirectly sell or dispose of complimentary tickets.

11.6 No photography, audio or video recording is allowed during an event at the Stadium unless otherwise stated by the Company.

11.7 The Company may use your image or likeness in any live or recorded video display, photograph or picture.

11.8 The stadium is under 24-hour surveillance.

12.1 When purchasing a ticket from the Company you agree to the terms and conditions of the Privacy Policy for Customers/Supporters available at www.bullsrugby.co.za.

12.2 Your personal information shall be processed in accordance with the provisions of the policy.

All children need a valid match day ticket to enter the stadium (pricing remains the same as adult ticket)

Children under 18 months may receive a BabyPass (sit on lap/no seat) Please contact belinda@sundownsfc.com (birth certificate required)

Disabled persons sit in Block T or Block U on the North Stand Please contact belinda@sundownsfc to purchase

Please contact belinda@sundownsfc to purchase disabled parking

All tickets sold by Open Tickets on behalf of Mamelodi Sundowns FC are strictly digital. Tickets must be presented electronically and can not be printed. They can be displayed on a mobile device, added to Google Wallet or Apple Wallet, or transferred to another individual using the official ticket transfer feature. 

No physical or printed tickets will be accepted at the venue.

Mamelodi Sundowns Football Club

SUNDOWNS FC respects your constitutional rights to privacy and data protection. Accordingly, we believe in protecting the Personal Information you provide to us and the Service Use Data we collect from you when you use or access our Services (such as our website and social media platforms). SUNDOWNS FC will use its best commercial endeavours to only use or disclose your Personal Information and/or Service Use Data in the manner stated in this policy and as authorised by you. It is our intention that through the application of this Privacy

Policy your Personal Information and the Service Use Data will be protected from being dealt with in any manner that is inconsistent with the applicable privacy and data protection laws of South Africa.

The use of our Services (being the SUNDOWNS FC website or any third-party platforms through which our Services are provided or are accessible) involves the processing of your Personal Information and Service Use Data, so it’s very important that you understand how this occurs and how you can control it.

What Personal Information and Service Use Data we collect from you and how we collect it;

How we use and disclose your Personal Information and Service Use Data; and

How to access and update your Personal Information. 

By registering with us and using our Services you agree to this Privacy Policy and furthermore, you consent to the handling of your Personal Information and Service Use Data as set out in this Privacy Policy. If you do not agree with this Privacy Policy please do not register with us nor use our Services.

In this Privacy Policy, “we”, “our” or “us” refers to SUNDOWNS FC (PTY) LTD, a company registered in terms of the laws of the South Africa

If you have any questions regarding this Privacy Policy please email us on info@sundownsfc.com.

The purpose of this Privacy Policy is to explain what personal data SUNDOWNS FC, processes, stores, uses and shares in the course and scope of its business, from its website (www.sundownsfc.co.za) Users and other persons subject to this Policy.

How SUNDOWNS FC uses your personal information depends on whether you interact with SUNDOWNS FC as a non-registered user, supporter, a competition entrant, a purchaser of our merchandise or in some other way. This Privacy Policy gives a general overview of how SUNDOWNS FC processes personal data but you may receive more detailed information about data protection (including separate privacy notices) depending on the different ways you interact with SUNDOWNS FC.

The Protection of Personal Information Act 4 of 2013 (“POPI”) sets out the law on the use and processing of 

SUNDOWNS FC is committed to the protection of your personal information in accordance with POPI and any other legislation that may be applicable.

“Personal information” is defined in Section 1 of POPI as follows:

““personal information” means information relating to an identifiable living person/existing juristic person and includes all information about that person, including their characteristics and identifying information and correspondence that are implicitly or explicitly of a private or confidential nature including, but not limited to:

(a)     information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;

information relating to the education or the medical, financial, criminal or employment history of the person;

any identifying number, symbol, e-mail address, physical address, telephone number, location information,

online identifier or other particular assignment to the person;

the personal opinions, views or preferences of the person;

correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or

further correspondence that would reveal the contents of the original correspondence;

the views or opinions of another individual about the person; and

the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.”

Personal information is collected essentially to enable SUNDOWNS FC to conduct and administer its business roles and functions. This includes the provision of its regular services and the marketing and implementation thereof.

On what basis does SUNDOWNS FC collect, process and use personal information?

SUNDOWNS FC will process your personal information where this is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract. For example, SUNDOWNS FC will need to process your personal information in order to comply with the terms and conditions relating to a competition you may have entered on the SUNDOWNS FC website or in order to process a purchase and delivery of SUNDOWNS FC’ merchandise on our digistore.

In some cases, SUNDOWNS FC may need to process your personal information in order to comply with its legal obligations and legal compliance.

In other cases, SUNDOWNS FC has a ‘legitimate interest’ in processing personal information about individuals with whom SUNDOWNS FC interacts. SUNDOWNS FC has many such interests, including commercial interests and those with a wider public benefit. In essence, SUNDOWNS FC’ principal legitimate interest is in promoting the SUNDOWNS FC’ teams and administering SUNDOWNS FC in a way that promotes and safeguards the integrity of the sport. For example, SUNDOWNS FC needs to process personal information in pursuit of SUNDOWNS FC legitimate interests in order to: 

market the SUNDOWNS FC’ teams and brand;

ensure the security of SUNDOWNS FC events and venues;

operate a customer services team, conduct surveys and seek advice from advisers with the aim of improving SUNDOWNS FC;

offer its commercial and other services to you;

keep appropriate records of employees, contractors, service providers, suppliers and other stakeholders;

structure SUNDOWNS FC offices in Johannesburg, storing most personal information centrally and making use of certain software and/or cloud storage providers for the purposes of efficient, fast and secure access to personal information; and research and statistical analysis.

Where SUNDOWNS FC relies on legitimate interest as the legal basis for processing personal information, it has considered whether or not those interests are overridden by the interests or fundamental rights or freedoms of the individuals whose personal information is being processed and has concluded that the processing is, on balance, fair.

SUNDOWNS FC may also process your personal information on the basis of the express consent that you give when providing your personal information.

Where SUNDOWNS FC processes sensitive personal information, other legal bases for processing may apply, including where our processing is necessary for the establishment, exercise or defence of legal claims (for example, to protect and/or defend our property or rights, or those of other stakeholders), for reasons of substantial public interest (for example, to conduct research about fans), for provision of medical care and treatment, for the purposes of equal opportunities monitoring or where you have otherwise given us your explicit consent (for example, to allow the use of your personal information by a sponsor for marketing purposes).

What personal information will SUNDOWNS FC collect?

The type of personal information that SUNDOWNS FC may collect from you will depend on the primary purpose for which such information is required and collected.

What personal information is collected by SUNDOWNS FC may vary depending on your interaction with SUNDOWNS FC as a user of our website or in some other way. For example, in order to enter a competition, SUNDOWNS FC may require only basic biographical and contact details – name, identity number, date of birth and contact details. 

Generally, the following personal information may be required, depending on your interaction with SUNDOWNS FC, some of which will not be mandatory ie you may choose not to provide such information:

identity number and a copy of your identity book / card;

contact details – landline and mobile number, residential address, postal address, email address, social

details of your cultural background (eg language spoken).

Under POPI the following information is specified as “special personal information” and need only be disclosed under certain circumstances:

How does SUNDOWNS FC collect personal information?

Personal information will in most instances be collected directly from you.

You may decide to provide your personal information to SUNDOWNS FC for a variety of reasons, including the following:

want to become a registered supporter of SUNDOWNS FC;

want to attend SUNDOWNS FC event or activity;

want to purchase an item of merchandise form our digistore;

attend a SUNDOWNS FC event and chose to provide your personal information at the event;

apply for an employment position at SUNDOWNS FC;

enter a competition or promotion conducted by SUNDOWNS FC or one of its sponsors.

Your personal information may be collected by SUNDOWNS FC in a number of ways and through a variety of mediums:

when you consent to your personal information being entered into the SUNDOWNS FC database when you register to receive a SUNDOWNS FC newsletter or other information;

when you consent to your personal information being entered into the SUNDOWNS FC database when you purchase an item of merchandise form our digistore or other licensed vendor;

when you provide your personal information to SUNDOWNS FC in an application or consent, survey, research or feedback form (written or electronic);

when you engage with SUNDOWNS FC on social media;

when you enter a competition conducted by SUNDOWNS FC, one of its sponsors, agents or licensees;

when you purchase an entrance ticket to a SUNDOWNS FC’ match.

Collection of a Child’s personal information

The primary source of a Child’s personal information for the purposes of SUNDOWNS FC will be from a parent or guardian.  In some instances personal information may have to be obtained from a responsible person associated with the Child or from the Child directly.

Use and disclosure of personal information

 SUNDOWNS FC will only use your personal information for the primary purpose for which you volunteered such information, for secondary purposes related to the primary purpose and as otherwise permitted by personal information protection and privacy laws.

The primary and secondary ways in which SUNDOWNS FC may use your personal information may include: