TICKET DELIVERY & DOWNLOADING TICKETS
To transfer your tickets, please follow these steps:
1. Access your confirmation email containing your tickets.
2. Click the "Transfer Tickets" button.
3. Enter the recipient's email address and confirm the transfer.
4. Select the number of tickets you wish to transfer.
The recipient will receive an email prompting them to complete the transfer. Please note that if they do not complete this process, the link will expire and the tickets will remain in your account.
1. Access your confirmation email containing your tickets.
2. Click the "Transfer Tickets" button.
3. Enter the recipient's email address and confirm the transfer.
4. Select the number of tickets you wish to transfer.
The recipient will receive an email prompting them to complete the transfer. Please note that if they do not complete this process, the link will expire and the tickets will remain in your account.
To transfer your tickets, please follow these steps:
1. Access your confirmation email containing your tickets.
2. Click the "Transfer Tickets" button.
3. Enter the recipient's email address and confirm the transfer.
4. Select the number of tickets you wish to transfer.
The recipient will receive an email prompting them to complete the transfer. Please note that if they do not complete this process, the link will expire and the tickets will remain in your account.
1. Access your confirmation email containing your tickets.
2. Click the "Transfer Tickets" button.
3. Enter the recipient's email address and confirm the transfer.
4. Select the number of tickets you wish to transfer.
The recipient will receive an email prompting them to complete the transfer. Please note that if they do not complete this process, the link will expire and the tickets will remain in your account.
When you purchase tickets, reminder emails will be sent to the email address provided during checkout:
One week before the event
One day before the event
On the day of the event
If you have not received your tickets, please check your inbox, spam, and junk folders before contacting us.
If you require assistance with receiving your tickets, please contact our support team and provide the following details:
Transaction number, if available
Full name of the person who made the purchase
Email address used during checkout
Phone number linked to the order
Name of the event for which the tickets were purchased
Number of tickets purchased
Ticket level or category purchased (e.g., Level 1, VIP, General Admission)
Platform used to purchase (Open Tickets or Computicket)
Providing these details will help us locate your order and assist you as quickly as possible.
One week before the event
One day before the event
On the day of the event
If you have not received your tickets, please check your inbox, spam, and junk folders before contacting us.
If you require assistance with receiving your tickets, please contact our support team and provide the following details:
Transaction number, if available
Full name of the person who made the purchase
Email address used during checkout
Phone number linked to the order
Name of the event for which the tickets were purchased
Number of tickets purchased
Ticket level or category purchased (e.g., Level 1, VIP, General Admission)
Platform used to purchase (Open Tickets or Computicket)
Providing these details will help us locate your order and assist you as quickly as possible.